Communication Training
Customer Care Training
Never underestimate the power of the customer, he/she is the reason you are in business.
Beginner
We offer special training to young people who are just starting out in business and need better ways of customer acquisition and retention.
Business People
We train customer relationship management and retention to business and corporate organizations so as to enable sustainability of businesses.
Course Offerings
CLASSES
Monthly Course
Monday – Thursday @9am – 1pm
This offer is for young people that are capable of creating time at the start of the day and can quickly grasp the concepts within four days.
400,000/- ugx
Every Weekend
Fri 5pm – 7pm & Sat 9am – 4pm
2 Week Course
Offer is meant for young people who are busy during the course of the day but are able to squeeze in some time at the end of it.
200,000/- ugx
Monthly Course
3 Weeks (Via Zoom)
Very flexible for young people or any interested parties who are unable to make it across town to a designated venue. Also convienient during the “Covid 19” times.
300,000/- ugx
Private Customer Service Offerings
For Individuals
1-2 Week Classes
The need to understand the role of a customer in business and how to sustain his customer
For Businesses
2 Day Classes
Training on customer relationship management and sustainability
Online Lessons
Online Self paced (Via Zoom)
Tailor made for busy people and for purposes of convenience studying wherever you are
Course Objectives & Outcomes
- First Call resolution
- Improved patience and empathy with the customer
- Better Customer relationship management
- Quick Rapport creation
- Generating Sales and leads using cross & up-selling
- Improved customer handling & Support
Book A Training Today!
We offer training ranging from customer Services, Communication Skills, Entreprenuership Skills and motivation Talks. Our team of trainers are always ready to deliver the services to the best of our abilities and expertise. Feel free to reach out to us today!
About Our Center
We offer Motivational talks, Public Speaking, Customer Care, and Entrepreneurship skills for young people and corporate organizations
Quick Links
Latest News
Contact Us
Address
P.O.Box 3658
Kampala – Uganda
Email
info@youthapprenticecenter.com
Phone Number
Calls: (256)776457089
Whatsapp: (256)754086031
Copyright @ 2022 Youth Apprentice Center- All Rights reserved